AI Receptionist for Property Managers – Streamlined Tenant Calls
HiThere AI is an AI call answering service built for property managers. It ensures you never miss a tenant enquiry, maintenance request, or urgent call, with reliable 24/7 support.
Why Property Management Trust HiThere AI
Cost-Effective
Access a reliable AI receptionist that understands your business, without the cost of hiring full-time staff.
Customisable
HiThere AI can be set up to handle tenant enquiries, schedule property viewings, forward urgent calls, and take messages—supporting your property management business effortlessly.
24/7 Availability
Never miss a call again. AI Virtual Receptionist is available around the clock and can handle multiple calls at once.
Boost Productivity
Free up your time to focus on managing properties, growing your business, and strengthening client relationships.
Scalable
HiThere AI adapts to property management businesses of any size, growing with your company.
Enhanced Client Experience
Ensure every tenant or property owner reaches a helpful assistant, improving customer satisfaction and service quality.
How HiThere AI Supports Your Property Management
Customer
I’m interested in renting an apartment in your building.
HiThere AI
Great! Can you provide the unit or building you’re interested in and your preferred move-in date?
Customer
Unit 8 at 20 Oak Avenue, ideally next month.
HiThere AI
Perfect! I’ve scheduled a viewing and sent a summary of your request to the property manager.
Always Available for Tenant Enquiries
Missed calls can frustrate tenants and owners. AI Virtual Receptionist ensures your property management team is reachable 24/7, handling urgent requests and everyday enquiries promptly.
Key Benefits:
- Respond to emergency maintenance issues immediately
- Take tenant and owner calls at any time
- Deliver a professional and reliable impression for your business
Streamline Calls and Capture Key Details
HiThere AI handles routine calls, collects essential information, and connects tenants or owners with the right team member. With an AI receptionist on duty, your callers never wait, and important details are logged directly in iHub CRM for smooth follow-up.
Key Benefits:
- Schedule property viewings and maintenance visits automatically
- Capture detailed information for maintenance requests
- Answer common tenant questions about leases, policies, or procedures
Customer
I’d like to schedule a property inspection for tomorrow.
HiThere AI
Of course! Can you confirm the property address and preferred time?
Customer
12 Green Street, 10 AM.
HiThere AI
Perfect! Your property manager has been notified and the inspection is scheduled.
Customer
There’s a burst water pipe in my apartment.
HiThere AI
I can assist. Could you provide the address and the unit number?
Customer
It’s 45 King Street, Unit 12.
HiThere AI
Thank you! I’ve alerted your maintenance team. They’re on their way.
Accurate Message Taking and Records
AI Virtual Receptionist captures every call with high accuracy, asking the right questions and summarising information for you. Each call is logged in iHub CRM, with an easy-to-read summary, full recording, and transcription—so you can prioritise follow-ups efficiently.
Key Benefits:
- Receive complete details for maintenance requests
- Track tenant and property owner enquiries
- Keep precise records of all property communications
Set Up Your Property Management AI Receptionist in Minutes
Step 1: Pick Up Every Call
HiThere AI answers all tenant and owner calls automatically, ensuring no enquiry, maintenance request, or urgent issue is missed.
Step 2: Recognise Returning Clients
AI Receptionist tracks repeat tenants and property owners in HiThere AI’s iHub CRM, allowing personalised responses based on previous interactions.
Step 3: Manage Bookings and Requests
HiThere AI can schedule or update property viewings and maintenance visits, noting all important details like unit number, access info, or urgency—stored directly in iHub CRM.
Step 4: Keep Your Team Informed
All calls and client interactions are logged automatically, with summaries and alerts sent via email or SMS so your team is always up to date.
Frequently Asked Questions
How does AI Virtual Receptionist manage urgent maintenance requests?
HiThere AI detects keywords indicating urgent issues and evaluates their priority. For critical problems like burst pipes, electrical faults, or security concerns, it can immediately alert your maintenance team via SMS or email while recording all relevant details in iHub CRM for quick action.
Can AI Virtual Receptionist schedule property viewings and provide information on available units?
Yes. HiThere AI integrates with iHub CRM to check availability and arrange property viewings. It can also provide details about amenities, rental terms, availability, and pricing, giving potential tenants instant information without needing to wait for a callback.
How does HiThere AI respond to tenant questions about leases or accounts?
HiThere AI can answer common lease and account questions using your customised knowledge base. It verifies tenant identity using predetermined checks and logs detailed summaries in iHub CRM for your team to follow up on more complex inquiries.
Can AI answering service handle calls from property owners or investors?
Yes. HiThere AI can follow your preferred protocols for owner and investor calls, capturing their questions or concerns and forwarding them to the appropriate team member. All interactions are recorded in iHub CRM for accurate tracking and follow-up.
How does HiThere AI integrate with our property management workflow?
Elevate Your Property Management with HiThere AI
HiThere AI answers calls 24/7, manages urgent maintenance issues, and captures all client information in iHub CRM — helping your team stay on top of every request and maintain tenant satisfaction. Book a demo today!