Frequently Asked Questions About AI Receptionist
Will my customers know they’re talking to AI?
Not unless you tell them. HiThere AI is designed to sound natural, empathetic, and friendly, most people will think they’re chatting with a real person.
Can HiThere AI answer multiple calls at once?
Absolutely. HiThere AI can handle 10 or 100 calls at the same time, no hold music, no missed calls that makes you lost revenue
Can I customise it to sound like my brand?
Yes. From greetings to tone of voice, HiThere AI speaks in your brand’s style, whether that’s polished and professional or casual and fun.
Does it learn industry jargon and customer preferences?
It does. We train it with your terminology and CRM data so it knows your customers, remembers their past interactions, and speaks their language.
What if the AI gets stuck?
If a question is too complex, HiThere AI doesn’t fumble, it seamlessly hands the call to your team or offers alternatives, so the customer always feels looked after.
Is my customer data safe?
Yes. Calls and data are encrypted, and HiThere AI complies with strict privacy regulations. Your business and your customers are protected.
How does this help my business grow?
By never missing a call, converting more enquiries, and freeing your staff to focus on real work. The result: more bookings, happier customers, and lower overheads.
Can it recognise returning customers?
It can greet repeat customers by name, recall past conversations, and even anticipate their needs. A personal touch—without the staffing cost.
Does it get better over time?
Yes. With every interaction, HiThere AI becomes smarter and more tailored to your business, like a receptionist who never forgets.
What about unexpected questions or slang?
HiThere AI understands natural conversation, slang, and casual speech. If something’s unclear, it asks politely or routes the call to your team.