AI Receptionist for Veterinary Clinics – Compassionate 24/7 Support
Provide seamless client service with an AI phone answering system that books appointments, escalates urgent issues, addresses FAQs, and operates 24/7 for your veterinary clinic.
Why Veterinary Clinics Trust HiThere AI
Affordable Support
Deliver exceptional client care without adding extra staff costs. HiThere AI handles calls efficiently, letting your team focus on pets.
Tailored to Your Clinic
Customise HiThere AI to suit your clinic’s needs: answer routine enquiries, schedule appointments, forward urgent calls, or take messages accurately.
Always Available
AI Virtual Receptionist operates 24/7, managing multiple calls simultaneously so no client ever waits.
Boost Team Efficiency
Let your staff concentrate on care and client interactions while HiThere AI handles incoming calls and records essential details.
Adaptable to Any Clinic Size
Whether small or multi-location, HiThere AI scales seamlessly to match your clinic’s call volume.
Enhance Client Experience
Provide a reliable, friendly contact for every caller, improving satisfaction and strengthening trust in your veterinary services.
How HiThere AI Supports Your Veterinary Clinic
Pet Owner
My dog is having trouble breathing.
HiThere AI
I’m here to help. Can you provide your location and your pet’s condition?
Pet Owner
We’re at 45 Green Street, and he’s struggling to breathe.
HiThere AI
Thank you. I’m alerting your veterinary team immediately. Help is on the way.
Manage Appointments and Urgent Pet Care
Key Benefits:
- Book check-ups, vaccinations, and follow-up visits automatically
- Respond to emergency calls and prioritise urgent cases
- Offer clear, immediate guidance to pet owners in need
Capture Pet Details and Health Records
HiThere AI phone answering service can gather complete information about pets, including symptoms, behavioural changes, and medical history, ensuring your team is fully prepared for each appointment.
Key Benefits:
- Record pet details and owner contact information
- Note symptoms, behaviour changes, and ongoing concerns
- Capture vaccination history and relevant medical records
Pet Owner
My cat has been sneezing a lot and seems lethargic.
HiThere AI
Thanks for letting me know. Can you provide her age and vaccination history?
Pet Owner
She’s 3 years old and up to date with all her shots.
HiThere AI
Perfect, I’ve recorded her details and symptoms for the veterinarian before your appointment.
Pet Owner
My rabbit has stopped eating and seems very weak.
HiThere AI
I’m here to help. Can you give me your location and your rabbit’s condition?
Pet Owner
We’re at 22 Willow Street. She hasn’t eaten since last night.
HiThere AI
Thank you. I’m alerting the on-call veterinarian immediately. Help is on the way.
24/7 Support for Pet Emergencies
Pet emergencies can happen any time. HiThere AI ensures pet owners can contact your clinic whenever needed and receive prompt assistance.
Key Benefits:
- Available 24/7 for urgent situations
- Offer immediate guidance and reassurance to pet owners
- Forward critical calls to on-call veterinarians without delay
Set Up Your Veterinary Clinic AI Receptionist in Minutes
Step 1: Answer Every Call
HiThere AI picks up all client calls automatically, so no appointment request, pet enquiry, or emergency is missed.
Step 2: Recognise Returning Clients
AI receptionist identifies repeat clients using iHub CRM, HiThere AI’s built-in client management system, enabling personalised support based on past visits, pet details, or medical history.
Step 3: Manage Appointments and Requests
HiThere AI schedules, updates, or cancels appointments, capturing key details such as pet name, condition, and urgency — all stored directly in iHub CRM for your team.
Step 4: Keep Your Team Updated
All calls and interactions are logged automatically. Summaries and alerts are sent via email or SMS so your veterinary staff is always informed and ready.
Frequently Asked Questions
How does AI Virtual Receptionist handle emergency pet calls?
HiThere AI is programmed to recognise urgent situations such as injuries, breathing difficulties, or sudden illness. It can immediately alert on-call veterinarians while collecting essential details about the pet and situation.
Can HiThere AI schedule appointments and vaccinations?
Yes. HiThere AI can check availability in your calendar and schedule routine appointments, vaccinations, or follow-ups. It can also update or reschedule bookings automatically.
How does HiThere AI manage returning clients and their pets?
Using iHub CRM, HiThere AI identifies repeat clients and their pets, allowing personalised service based on previous visits, medical history, and pet-specific notes.
Can AI Virtual Receptionist take detailed pet information and medical histories?
Absolutely. HiThere AI can record pet symptoms, behavioural changes, vaccination history, and other medical details to ensure your team is fully prepared before appointments.
Is HiThere AI available outside business hours?
Maximise Your Veterinary Clinic with HiThere AI
HiThere AI answers every client call, manages urgent pet emergencies, and records all relevant details — helping your team stay organised and deliver seamless care. Book a demo today!