AI Receptionist for Clinics – Reliable 24/7 Patient Support
Never miss an appointment or patient enquiry with HiThere AI – your professional AI answering service, available 24/7 to manage bookings and patient calls.
Why Clinics Trust HiThere AI
HiThere AI provides a tailored, AI-powered answering service for clinics, ensuring every appointment is scheduled and every patient enquiry is handled promptly and professionally.
Appointment Scheduling
Automatically schedule new appointments, manage reschedules, and track cancellations to keep your clinic running smoothly.
24/7 Patient Support
HiThere AI handles appointment requests and patient enquiries any time of day, even outside office hours, ensuring no patient is left waiting.
Patient Intake & Pre-Screening
Collect essential patient information, pre-screen enquiries, and guide patients to the appropriate services or practitioners.
Service Information & Guidance
Provide accurate details about treatments, procedures, operating hours, insurance coverage, and preparation instructions.
Follow-Up & Reminders
Send automated reminders for appointments, follow-ups, or required forms to help reduce no-shows and keep patients informed.
Staff Coordination & Notifications
Alert doctors, nurses, or support staff about urgent patient requests, special needs, or changes in appointments to maintain seamless care.
How HiThere AI Supports Your Clinic
Patient
Hi, I’d like to book an appointment for a check-up.
HiThere AI
Hi! Which doctor would you like to see and when?
Patient
Dr. Smith, tomorrow at 10 AM.
HiThere AI
Perfect! Your appointment with Dr. Smith is confirmed for 10 AM tomorrow.
Never Miss an Appointment
Keep every booking on track, even during your busiest clinic hours. While your staff focuses on consultations, our AI Virtual Receptionist answers calls instantly, checks appointment availability, and confirms bookings without delay.
Key Benefits:
- Manage appointments during peak hours
- Check live practitioner availability
- Handle special patient requests and requirements
24/7 Patient Enquiries & Support
Our AI Receptionist can respond to patient questions outside clinic hours. It provides accurate details about services, treatments, and schedules, ensuring patients are informed even when the clinic is closed.
Key Benefits:
- Respond to patient enquiries any time, including after hours
- Provide guidance on services, treatments, or preparation instructions
- Record patient requests and follow-up needs
Patient
Hi, can I get information about your physiotherapy sessions?
HiThere AI
Hi! We offer physiotherapy for back, shoulder, and sports injuries. Would you like me to schedule a session for you?
Patient
Yes, please, tomorrow morning.
HiThere AI
Great! I’ve scheduled your physiotherapy session and sent you the appointment details.
Patient
Hi, can you tell me about the allergy testing service?
HiThere AI
Hi! Our allergy testing includes food and environmental allergens. Please let us know if you have any specific concerns or conditions.
Patient
Great, thank you!
HiThere AI
You’re welcome! I’ve noted your request and can schedule your testing session at your preferred time.
Accurate Patient & Service Information
HiThere AI’s AI Virtual Receptionist ensures all patients receive consistent and professional guidance. From service details to allergy information, it handles enquiries with accuracy, helping maintain high standards in patient care.
Key Benefits:
- Answer detailed questions about treatments and procedures
- Provide guidance on preparation, allergies, or special requirements
- Handle patient enquiries professionally
Set Up Your Clinic AI Receptionist in Minutes
Step 1: Answer Calls and Schedule Appointments Instantly
HiThere AI answers every incoming call automatically, ensuring no patient enquiry or appointment request is missed. Patients are greeted warmly and professionally from the first ring.
Step 2: Recognise Returning Patients via iHub CRM
The AI receptionist identifies returning patients using HiThere AI’s iHub CRM, providing personalised service based on medical history, preferences, or past appointments.
Step 3: Manage Appointments and Special Requests
HiThere AI handles bookings, cancellations, and rescheduling naturally, and logs special requirements such as accessibility needs or preparation instructions in iHub CRM.
Step 4: Automated iHub CRM Logs and Notifications
All calls and patient interactions are automatically recorded in iHub CRM, with summaries or alerts sent via SMS or email, keeping your team informed and ready to provide care.
Frequently Asked Questions
Can the AI call answering service manage complex appointment bookings?
Yes. HiThere AI can handle intricate appointment requests, including multiple practitioners, recurring sessions, special equipment needs, and specific time slots.
Can the AI answering service handle patient cancellations or rescheduling?
Absolutely. HiThere AI manages cancellations, reschedules, and follow-ups automatically, updating iHub CRM in real time to keep your appointments accurate and organised.
How does the AI Receptionist handle patient information and history?
HiThere AI uses iHub CRM to access patient data, allowing personalised greetings, recalling past visits, and noting special requirements for a seamless and professional experience.
Can the HiThere AI manage enquiries about services or treatments?
Yes. HiThere AI provides detailed information about your clinic’s services, procedures, availability, and preparation requirements, helping patients make informed decisions.
Can HiThere AI integrate with my existing clinic management system or CRM?
Experience HiThere AI in Your Clinic
Discover how HiThere AI helps clinics manage appointments and patient calls efficiently. See our AI Virtual Receptionist in action and book a demo today!