AI Receptionist for Towing – Rapid Job Dispatch 24/7
HiThere AI serves as an AI phone answering service for towing companies, ensuring every dispatch request and customer enquiry is managed promptly with 24/7 support.
Why Towing Companies Trust HiThere AI
Cost-Efficient
Ensure every call is answered professionally without the overhead of extra staff, while maintaining a reliable business presence.
Customised for Your Operations
HiThere AI can be tailored to manage general enquiries, dispatch bookings, emergency requests, or routine messages—providing precise support for your towing business.
24/7 Always Available
Deliver round-the-clock call handling so no customer request or urgent call is ever missed, even during peak periods.
Enhance Team Productivity
Allow your team to focus on fleet coordination, driver management, and business growth while our AI Virtual Receptionist efficiently manages incoming calls.
Flexible and Scalable
Easily adapts to towing businesses of any size, supporting growth and operational changes seamlessly.
Elevated Customer Service
Every caller receives prompt, professional assistance, helping build trust and ensuring a positive experience with your towing service.
How HiThere AI Supports Your Towing Company
Customer
My car broke down on the freeway near 45 King Street.
HiThere AI
I can help. Can you tell me your vehicle type and exact location?
Customer
It’s a sedan, near the main off-ramp at King Street.
HiThere AI
Thanks! I’ve alerted the nearest tow truck. They’ll be there shortly.
Manage Urgent Towing Requests Efficiently
HiThere AI can take control of emergency dispatch calls, gather essential details, and ensure the nearest available tow truck is sent quickly to customers.
Key Benefits:
- Capture precise location and vehicle information
- Forward calls to the appropriate driver immediately
- Provide customers with accurate estimated arrival times
Record Every Towing Request Accurately
AI Virtual Receptionist ensures all critical details from each customer call are captured, helping your team provide fast and organised service.
Key Benefits:
- Log vehicle make, model, and condition
- Collect customer contact and location details
- Note any special instructions or service requirements
Customer
I need a tow for my SUV. It’s stuck in a muddy area.
HiThere AI
Understood. Can you confirm the exact location of the vehicle?
Customer
Yes, it’s 78 River Road.
HiThere AI
Thanks! I’ve recorded all details and notified the nearest tow truck.
Customer
There’s a car parked in my driveway that doesn’t belong to me.
HiThere AI
I can help. Can you describe the vehicle and confirm the address?
Customer
It’s a white sedan at 15 Cedar Avenue.
HiThere AI
Thank you! I’ve notified the nearest tow truck to remove the vehicle.
Immediate Assistance Anytime
HiThere AI makes sure customers can get help whenever they need it, ensuring fast assistance for roadside emergencies.
Key Benefits:
- Handle emergency towing requests at any hour
- Offer clear guidance and reassurance to customers
- Direct urgent calls to the closest available tow truck
Set Up Your Towing Company AI Receptionist in Minutes
Step 1: Answer Every Call Instantly
HiThere AI picks up all incoming calls automatically, making sure no tow request, roadside assistance, or urgent call goes unanswered.
Step 2: Track Returning Customers
AI receptionist uses HiThere AI’s iHub CRM to identify repeat clients, giving your team context from previous jobs, vehicle types, or service history for personalised support.
Step 3: Manage Dispatches Efficiently
HiThere AI schedules, updates, or cancels tow requests while capturing critical information like vehicle details, location, and urgency — all recorded in iHub CRM for quick access.
Step 4: Keep Your Team in the Loop
All calls and service details are logged automatically. Alerts and summaries are sent via email or SMS so your dispatch team is always up to date and ready to respond.
Frequently Asked Questions
How does HiThere AI manage emergency towing requests?
HiThere AI is trained to detect urgent calls such as breakdowns, accidents, or blocked driveways. It gathers essential details like vehicle type and location, then routes the call to your on-call driver or dispatcher for immediate action.
Can AI Virtual Receptionist dispatch tow trucks directly?
Yes, HiThere AI can forward urgent jobs to available drivers based on your dispatch protocols. It ensures stranded motorists or property owners receive help without unnecessary delay.
Does HiThere AI answering service recognise repeat customers?
HiThere AI’s iHub CRM automatically identifies returning customers and stores previous service details, making it easy to deliver personalised assistance on repeat jobs.
Can the AI receptionist handle non-urgent enquiries?
Absolutely. HiThere AI can answer common questions about pricing, service coverage, payment methods, and opening hours, or take detailed messages for your team to follow up later.
How does HiThere AI integrate with my towing business systems?
Transform Your Towing Company with HiThere AI
HiThere AI picks up every call, dispatches urgent roadside help, and logs service details — keeping your towing business responsive and reliable. Book a demo today!